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IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for a IT Service Desk Analyst/1st/2nd Line Support Analyst to join our Manchester based law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Responsibilities and Duties:. Provide end-user IT assistance on all core desktop applications and technologies.. Assist the Service Desk Delivery Manager in the triage of tickets, including:. Serving as the end user advocate, maintaining regular communication with end users as necessary to keep them informed about incident progress and... more ->
1ST LINE IT SUPPORT - SERVICE DESK LOCATION - YORK SALARY - £23,000 + ANNUAL BONUS (8-12%) Your new role A new opening on this successful IT Service Desk is available after one of the existing Team was Promoted Internally into another Team. This has now created a fantastic opportunity for an IT Support candidate to join as a 1st Line IT Support member working on their IT Helpdesk. What you'll need to succeed On a day-to-day basis an IT Service Desk Analyst (1st Line) you will be responsible for logging and prioritising incidents accurately, providing first contact resolution for a variety of... more ->
Job Title: SC/DV cleared ON-PREM AD/Azure support specialist Location: Aldermaston, Reading. Potential hybrid agreements Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only .This role is not suitable for consultants or architects* Holding SC or DV clearance We are looking for customer-focused and enthusiastic Azure and Active Directory Specialist to join the company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure,... more ->
If you are an experienced 1st-2nd line Support Analyst with excellent communication skills, we have a new permanent position we'd like to discuss with you. Please note this role will require onsite attendance 5 days per week initially and will then move to two days remote once 'bedded in'. We are looking for an experienced IT Service Desk Engineer who will support AV and IT to a diverse group of users. Your duties will include the following: Provide 1st and 2nd level service desk support to all staff and students both remotely and face to face. Support all AV/Hybrid learning technologies and... more ->
If you are an experienced 1st-2nd line Support Analyst with excellent communication skills, we have a new contract we'd like to discuss with you. Please note this role is inside IR35 and will require onsite attendance 5 days per week and the contract length is initially 3 weeks. We are looking for an experienced IT Service Desk Engineer who will support AV and IT to a diverse group of users. Your duties will include the following: Provide 1st and 2nd level service desk support to all staff and students both remotely and face to face. Support all AV/Hybrid learning technologies and related... more ->
Job Title: SC Cleared On Prem AD/Azure support specialist Location: Aldermaston, Reading. Potential hybrid agreements Salary: £56,525p/a Working hours: standard office hours British national only, this is due to the nature of the work and the clearances required. We are looking for customer-focused and enthusiastic Azure and Active Directory Specialist to join the company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory... more ->
We are recruiting someone with proven 1st line Support/Helpdesk experience for our Sheffield based client. On offer is an initial 6 month contract role (extension likely) at a daily rate up to £200 per day, the role is hybrid with 3 days per week in the office. What you will be working on: As a member of the 1st line helpdesk team, you will be contributing to the delivery of a high quality, customer focused IT department, below are some of the key tasks: Ensuring that all requests for IT support are logged in the service desk software, and that regular updates are recorded in each open... more ->
2nd Line WAN Engineer Solihull on site 4 days on, 4 days off, 4 nights on, 4 days off, repeat Full time Job Description We are looking for a 2nd Line WAN Project Configuration Engineer capable of configuring, troubleshooting and tuning Juniper network devices. The role will involve Configuring SRX series Routers to meet tight project deadlines to enable the delivery of secure network services globally and to manage and support a new Juniper Core Network. (MCN) WAN estate. As a 2nd Line WAN Engineer, you will contribute to this by helping deliver for our customers across the region. Your role... more ->
2nd Line Technical Engineer London city office with client site in Cambridge. Up to £45,000 (DOE) A renowned specialist IT Managed Service Provider (MSP) based in central London is looking for a dedicated 2nd Line On-site Engineer to support a key client in Cambridge. This role offers an opportunity to work with cutting-edge technologies across both Mac and Windows OS, providing top-notch service to some of the UK's leading financial institutions. Key Skills and Experience: Strong technical background with expertise in Microsoft (1st choice) and Mac (2nd choice) environments. Extensive... more ->
Job Title: 2nd Line Service Desk Engineer Location: Epsom Fully Onsite Monday - Friday 5 days a week on site Salary: £40,000 Reports to: Service Desk Manager Principal Task: Providing IT support to end users. Provide first response and analysis on incidents and follow through resolution. Key skills Virtualisation skills/Knowledge VMWare Horizon - Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs - Demonstrate flexibility to enable the team to cover core hours... more ->
2nd Line EPOS Administrator Salary: £32,000-34,000 per annum + up to 30% bonus Location: Ground Control - Manchester City Centre (just behind Deansgate station!) Hours: 40 hours per week, Monday to Friday. Mission Mars is an award winning multi concept operator based in the Northwest. Our mission is simple, deliver world class food, drink, entertainment and hospitality. Our venues include Albert Hall, Rudy's Neapolitan Pizza, Albert's Schloss and Albert's Schenke. We are a fast-paced growing business and invest significantly in our people. We have been rated as a Best Companies Outstanding... more ->
Service Desk Agent Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line team based within our office in Manchester. Your role will be to provide first class customer service while problem solving and dealing with an array of queries and faults being raised by our... more ->
Service Desk Agent Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role will be to provide first class customer service while problem solving and dealing with an array of queries and faults being raised by our... more ->
2nd Line Network Engineer, CCNP, ONSITE in Cheshire, ASAP, 3 months +, Inside IR35, £Good We are currently recruiting for 2nd Line Network Engineer, to join our well established managed services team, due to internal growth, to provide network support, triaging and troubleshooting to our customers and within the internal departments. You should also ideally be local or within commutable distance to the Cheshire area for easy access and commute to the office, as we adopt a 3 days working in the office approach, however we would be willing to accept remote based candidates if they have the... more ->
Service Desk, Help Desk, AD, Itil, 1st Line Service Desk Analyst required for a leading and large corporate organisation based in Bridgend. Engagement via umbrella only. Engagement required 4 days per week on site. The successful candidate will have exceptional customer service skills with the ability to maintain composure under pressure. Ability to ask insightful questions to diagnose and prioritise user queries. You will engage with the internal Desktop Team play a vital role in incident and request resolution ensuring end-user guidance. You will manage your own ticket queue while... more ->
Environment Engineer/System Administrator Permanent Position Basingstoke (On site) We are looking for Environment Engineer/System Administrator to join a high profile project based in Basingstoke (On site Working ), to work as part of a multi skilled agile team, including security, service and management where teamwork is paramount. The role will offer extensive training to upskill you and fast track your career You will also be required to hold or be willing to go through Security Clearance Your Role.. Your Role entails Environments Systems administration Implementation of approved changes,... more ->
The Opportunity: I'm on the lookout for an enthusiastic individual who is looking to develop their career in Field Service Engineering. You will be trained to conduct installation and maintenance activities on a variety of roadside electronic equipment within your patch (CCTV, ANPR, Sensors, etc.), working alongside a team of experienced engineers to maintain the electrical infrastructure in your patch. Special consideration will be given to candidates who have worked in a roadside environment (Telecoms, Utilities, and Traffic Signals) or those coming from the armed forces (Royal Signals &... more ->
The Opportunity: I'm on the lookout for an enthusiastic individual who is looking to develop their career in Field Service Engineering. You will be trained to conduct installation and maintenance activities on a variety of roadside electronic equipment within your patch (CCTV, ANPR, Sensors, etc.), working alongside a team of experienced engineers to maintain the electrical infrastructure in your patch. Special consideration will be given to candidates who have worked in a roadside environment (Telecoms, Utilities and Traffic Signals) or those coming from the armed forces (Royal Signals &... more ->
Wanted! A dynamic hands on-site Infra Engineer to join a small growing FinTech business located in the heart of the City of London. This is not your normal corporate role fighting bureaucracy with pointless processes. Our company is fast paced and streamlined for delivery, so we are looking for someone who has the skills to both keep the show on the road, but design and deliver our infrastructure as we grow; we have startup mentality but without the risks as we have a large growing customer base of over 15,000+. Reporting to one of the founders, the role is the goto Infra Person for the org.... more ->
AV Support Engineer Contract - 5 days on-site - Up to £250 a day Inside IR35 (based on experience) - London Shift Pattern: 9:30 - 6pm An exciting opportunity to work with a big-name client within the legal sector. The client is looking for an AV technician who is a highly motivated and eager individual with strong communication skills, to join their team. Key Responsibilities: Plan, oversee, and manage video conferences using the Tandberg Management Suite, ensuring seamless scheduling, and monitoring. Schedule video conferences through the TMS system, checking unit availability to facilitate... more ->