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Helpdesk Support Analyst Full-time, Permanent, Harrogate Office Based Offering £25,000 - £28,000 Basic Salary plus Great Benefits Our client is a well-established, highly successful business operating across nine divisions with their Head Office based in North Yorkshire. They are currently recruiting for a Helpdesk Support Analyst to join their technical support team in a fast paced and proactive environment. Helpdesk Support Analyst - Key Accountabilities Provide 1st/2nd line IT support in response to user requests logged, escalating tickets to 2nd/3rd line when appropriate. To promote... more ->
German Speaking Support Analyst 6 month initial contract £185 pd inside IR35 via umbrella Hybrid working - LEEDS 2 days pw and remote 3 days pw This role is a full time telephony based role operating in a hybrid model. The selection criteria below will be used as part of the evaluation process: Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates excellent German listening,... more ->
2nd Line Support Analyst Northwich Hybrid (2 days from home, 3 days onsite) Full UK Driving Licence Required One of our clients are looking for an experienced 2nd line support analyst to join the team. The Client are looking for someone who has worked with smaller User Base and supporting people such as HR and VIP's. Procure and deploy laptop/desktop and mobile devices according to group standards, ensuring devices are registered appropriately within group platforms Install, configure, support and troubleshoot software application and services including Windows platforms, Microsoft Office... more ->
Integration Analyst Company Overview Insight Talent Partners is currently looking to recruit an Integration Analyst for a well-established Distribution firm based in North Yorkshire. This is a brand-new role within the organisation and as such offers a fantastic opportunity to lead on integrations involving digital integration platforms. This is an organisation that is passionate about developing and empowering its people, in 2023 alone they internally promoted over 100 members of their teams. You will support seamless integration of technology to support the company mission and objectives,... more ->
Application Support (Power Apps) Permanent Monday - Friday The role will be based in our City Centre Sheffield office & hybrid (3 days in, 2 days out) The Application Support team is responsible for providing technical support for both internal and external client applications. You will serve as level 3 technical support and be the primary point of contact for technical expertise and issue escalation for the engineers. This position requires a background in power platform engineering or a similar role, including proficiency in developing Power Apps, Power Automate flows, and Power BI... more ->
Oracle HCM Business Analyst Fully Remote (UK-Based) Circa £70,000 I'm recruiting for an Oracle HCM Business Analyst to join my customer on their transformational Oracle fusion journey. They are seeking an experienced Oracle HCM Business Analyst to join the Oracle team. As an Oracle HCM Business Analyst, you will play a critical role in their Oracle Fusion journey, helping to shape and optimise the HCM processes and systems. You will be working alongside a seasoned and knowledgeable team as well as collaborating with stakeholders across HR and technology. Key Responsibilities Lead the... more ->
Infrastructure Analyst York - Hybrid Permanent The role delivers ongoing operational business requirements in the following areas: Primary focus on Azure administration and assisting with delivery, service improvements, and operational support. Day to day operational performance of the server estate to agreed SLA's and KPIs. Changes to the server estate to meet ongoing business demands. Delivering continuous service improvement Emergency response to critical incidents. Specific Operational Focus Microsoft Azure. Operational performance. Ensure effective operation of the server estate,... more ->
We are seeking an experience IT analyst on behalf of a multiple award-winning law firm. This candidate will join the professional services team and provide technical support and guidance to staff, ensuring seamless operations of IT systems. Client Details Our client is a well-respected law firm in Manchester, boasts a large team with over 100+ employees. They specialise in multiple areas of law and are renowned for their commitment to delivering high-quality legal services. Description The key responsibilities of the IT Analyst include but, are not limited to: - Providing first-line support... more ->
Business Solutions Analyst Permanent Role Salary £25,000 - £29,000 Location - Warrington (Hybrid Working) My client, a renowned name in the betting industry, is seeking a Business Solutions Analyst to join their growing team. You will play a crucial role in delivering prompt and efficient support to all users, taking ownership of incidents, problems, and changes to ensure seamless operations. Candidates should have: Experience working as an analyst OR understanding the role an analyst plays within an organisation. A self-starter who can work independently and as part of a team. Good... more ->
Service Desk Analyst Warrington, Cheshire (Full-Time, On-Site) 3 months initially £220.00 per day inside IR35 A global managed service provider is seeking a dedicated and skilled Service Desk Analyst to join their end clients team in Warrington. This is a full-time, on-site position that requires a proactive individual who can provide exceptional technical support and customer service. The successful candidate will be responsible for analysing and resolving technical issues, responding to customer inquiries, and ensuring customer satisfaction. Key Responsibilities: Provide technical support... more ->
Service Assurance Analyst Fixed Term Contract 24 months Salary based On Site in Manchester About IT Services IT Services is a vibrant and fast-moving department, focusing on delivering excellent customer service and quality services for staff The Role This role coordinates an end-to-end Service Assurance (Service Design and Transition) process. You will work closely with Project and Operational Teams to ensure that new and changed IT Services have a complete Service Design Package, meeting the agreed Service Transition and Operational Readiness measures. This includes creating artifacts such... more ->
Remote/On-site as required (workshops etc) Contract, Inside IR35 6 months £500 per day Brio Digital is recruiting a business analyst to work on a programme of national importance within the NHS. The successful candidate will play a pivotal role in analysing current processes ("as is") and designing improved processes ("to be") to enhance service delivery within the NHS. This contract position offers an excellent opportunity to contribute to a meaningful project within the healthcare sector. Business Analyst Key Responsibilities: Process Analysis: Conduct a thorough analysis of existing... more ->
IT Service Desk Analyst Leeming Bar Rate £15-20 per hour - INSIDE IR35 6 Month Contract An IT Service Desk Analyst is required on a 6 month contract to start ASAP for a large business based in Leeming Bar. The Role My client is looking for an individual who has experience of working within an IT Service Desk for the role of 1st Line Support/Windows/Service Desk click apply for full job details more ->
What to expect As a Microsoft Power BI specialist, you will join us on our journey to enhance our Data Value Realisation and it's ability to deliver a complete customer-focused service to the organisation for all its Business Intelligence needs. You will be the go-to person for providing advice and support where needed, helping to deliver excellence in all areas and helping to uphold a service-focused, customer-centric approach. This is a highly valuable role where you will be an advocate for Power BI responsible for maintaining, supporting, and developing Post Office's Power BI expertise. In... more ->
I am currently resourcing a Contract SQL Data Analyst on behalf of a client within the insurance sector. Previous experience within the insurance sector is imperative. This role is fully remote, falls outside IR35 regulations and is expected to last up to 6 months. The budget for this role sits between £400-£450 per day. Key Responsibilities: Analyse large datasets to identify trends, patterns, and insights that drive business decisions in the insurance domain. Develop and maintain complex SQL queries to extract, manipulate, and analyse data from various sources. Create and optimise reports,... more ->
About Us: At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. Pricing and Underwriting is a complicated world, where historical data, geospatial information, and mathematical models meet talented analysts. Pricing our products is a fine line between balancing our business goals and customer needs. That's why our pricers and underwriters are the best of the best. They reduce risk and predict future... more ->
A Verint Case Management Pro Analyst is required for our client for an initial 3-month contract (likelihood to extend). To support our clients new CRM - Verint and in particular CM Pro development (cloud based). This is a remote position, however some days are required in the office during the first 2 weeks of the assignment (to collect laptop and to familiarise yourself with the role). Experience of Verint Case Management Professional Cloud/On prem, from an operational perspective or developer. Technical Requirements Preferably: Demonstrable experience of developing the Verint CRM... more ->
Our client is seeking an experienced IT Service Desk Analyst to join their rapidly growing team. This role offers a competitive salary of £27K The successful candidate will have the opportunity to work within a supportive environment to develop their skill set. You will be responsible for assisting with 1st/2nd line helpdesk requests and device builds, providing support to head office and field based staff. IT SERVICE DESK ANALYST Salary: £27K Location: Mere, Knutsford Keywords: IT Support, Service Desk, Desktop Support, Microsoft Office365, SharePoint Administration, Windows Server 2019... more ->
We are working with an NHS organisation who are seeking to appoint an Interim Senior Information Analyst. The role will start ASAP and will be for 3 months initially. The post holder will have experience of managing data using SQL and creating complex reports on Power BI in order to make informed decisions. This is an interim role that falls under the Workforce Alliance Framework and should be expected to be remunerated at a c£200 day rate. Key responsibilities will include: Provide and develop comprehensive Performance Management, Database Interrogation and Analytical Information Services... more ->
Support Team Leader/Service Manager Learning Disabilities & Autism Harrogate, HG1, United Kingdom Salary: £30'000 - £34'000 40 hours per week This is a brand new 9 bed service for adults with Learning Disabilities, Autism and Complex Needs In conjunction with a leading provider of support services for individuals with learning disabilities, who are committed to enhancing the lives of those they suppor click apply for full job details more ->