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Infrastructure Analyst/3rd Line Support Engineer - Wintel, VMware, Windows Server AD/GPo/AzureAD/Entra, Azure IaaS, Citrix XenApp, O365/MS Exchange Online, MDM/InTune. Permanent, Law Firm, London/Remote (Hybrid 3 Days Onsite). £65k +Bonus +Benefits Global Law Firm with significant inhouse server infrastructure seeks an Infrastructure Analyst/3rd Line Support Engineer to join the team and be involved in a mix of 3rd line support and project delivery work focusing on their Wintel Server environment comprising core Windows Server AD/GPo/AzureAD/Entra, DNS, VMWare, O365 (MS Exchange Online) and... more ->
The support team supports the platform by growing the user base and driving product monetization. This team will offer hybrid, client-facing support for the application suite, while also having Back End access to diagnose application errors, collaborate with support teams for resolution, and assist the Technologist with the latest releases. Client Details Our client is a global finance organisation Description The support team supports the platform by growing the user base and driving product monetization. This team will offer hybrid, client-facing support for the application suite, while... more ->
A successful multinational technology business is looking for an Application Support Analyst to join its team based in Crawley, West Sussex. The business encourages flexibility so you can work from home up to 3 days per week. The successful candidate will join a team dedicated to providing hands-on technical support for cutting edge software products used by household name global brands. This role offers an excellent career trajectory to become an expert in resolving queries relating to cross-platform applications operating on Windows, Linux, UNIX and IBM i platforms. In order to be suitable... more ->
Technical Support Analyst - SaaS/Cloud Support experience (fully remote) The Company & Opportunity: Specialist technology provider, providing Real Time solutions, requires a Web Applications Support specialist on Live Systems', providing remote support, maintaining & monitoring solutions and supporting applications and their associated Systems. This will be classed as working up to 2nd line, escalating/handing over to the internal DevOps and Development teams, if required. Please Note: You will be working in a 24/7 support team, from 6am to 6pm for 4 shifts, followed by 4 shifts off... more ->
3rd Line Support Engineer - Luton Onsite work 5 days per week Salary up to £40k + on call bonus up to £3k 3rd Line Support Engineer required for a leading client based in Luton. My client is currently seeking a 3rd Line Support Engineer to come on board to provide comprehensive support for all electronic communication systems on-site, while also taking a leading role in driving technology change and improvement projects and managing external support agreements. Your primary responsibility will be to handle escalated calls from the Service Desk, offering advanced support to diagnose and... more ->
Application Support Analyst Remote (potentially moving to hybrid in Watford, 2 days a week on site) £50,000 - £55,000 per annum Must be eligible to go through SC Clearance I am looking for an Application Support Analyst to join a UK-based company that transforms the way organizations manage their digital content and data. Specializing in cutting-edge enterprise content management (ECM) and information management solutions, they empower businesses to seamlessly capture, store, and access critical information. You will be responsible for supporting and maintaining customer solutions, ensuring... more ->
Senior Application Support Analyst (ION MMI Marketview) Location : City of London Industry : Global Tier One Financial Salary : Excellent package + benefits Are you a seasoned Senior Application Support Analyst with over 5 years of hands-on experience with MMI and ION systems? We have a fantastic opportunity with a leading Global Capital Markets organization, offering the chance to build a dynamic career and advance within the financial services industry. Key Requirements : 5+ years of experience with ION MMI and Marketview platforms Strong understanding of Fixed Income and Front Office... more ->
A leading Investment Bank requires an Application Support Analyst to join their EMEA eTrading Technology team. Must have previous Application Support within a similar position and experience, ideally across Cash Equities/eTrading Part of the RTB support team, predominantly level 2 support working across Cash Equities Application & Algorithmic Electronic Trading. Expected to have experience of Low touch support of electronic platforms, trade execution and contributing to automation, etc. Technical skills: Experience in supporting large-scale, enterprise-wide, global trading platform Needs... more ->
Technical Support Analyst - St Albans - 3 months to perm - Inside IR35 Here at Lucid we have an exciting opportunity for a Technical Support Analyst to work in St Albans on a contract for 3 months initially with a view to go permanent. As a member of the Technical Analyst team, you will be the first point of contact for all Technical related Incidents and Requests, ensuring that you log customers' incidents and requests Job responsibilities/Skills required: Provide technical support over the phone orientated around technical issues. Follows agreed procedures to identify, register and... more ->
Role Overview: Lucid connect have partnered with a large aviation company to assist growth within their IT department. The IT team provides support for all electronic communications systems on-site, as well as taking a leading role in delivering technology change & improvement projects and managing support of operational and corporate IT systems. Effective and efficient IT support services are critical for the business to operate at all levels. This role sits within a small team of IT support staff who monitor, maintain, and support all IT systems and users, both on site and working remotely.... more ->
Production Support Analyst - Client Facing Systems - Trading Production Support Analyst is required to join a well-known financial services technology organisation to provide support to a critical platform. The role is based in London (5 days in office) and is a permanent position offering up to £50,000. This is a critical position, that will provide support to an award winning financial technology platform. The platform is a bespoke, Real Time trade and post trade service platform. In the role, this person will provide live support to various external customers working alongside the... more ->
We are hiring for a permanent Retail EPoS Support Analyst to work on a hybrid basis with half of the week on site and the rest of your time based working remotely. Candidates wishing to apply for this opening MUST be able to demonstrate that they have previous experience of defining, building, testing, and supporting EPoS solutions, ideally Zonal, but an equivalent product supported in a Retail or Hospitality setting will also be considered. Your role will see you work heavily with the wider team to create user stories and acceptance criteria. You will need to have previous experience of... more ->
Application Support Engineer As an Application Support Engineer, you will be an integral part of the technical support team, responsible for ensuring the seamless functioning of my clients software applications. This is a client-facing role, and you will need to demonstrate excellent interpersonal skills, a good telephone and email manner as well as attention to detail in the conduct and conclusion of client support issues. You will provide expert assistance to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver exceptional customer service. Hybrid... more ->
Fintech Firm is hiring for an Application Support Engineer for their team based in London. This is a permanent role. The role offers a hybrid model with 2 days in the office and 3 days working from home. You will ideally have previous Financial Services experience or an interest in the Financial Technology area and between 1-2 years experience in an application support-related role. The salary on offer is between £40K - £50K, depending on experience. They are looking for an individual with experience of diagnosing and troubleshooting software related issues. You will have strong communication... more ->
A leading Product company with offices in North London are currently searching for an Application Support Manager to join them on a permanent basis. The role will require strong leadership and team management skills as you will lead a team of experienced professionals. Ideally you will have experience as an Application Support Manager or in a similar such as Digital Operations Manager, IT Manager, Support Manager. Other qualities and experiences should include: - Excellent understanding of Application Support, IT infrastructure and digital operations. - Experience in managing technical... more ->
The IT Application Analyst will be responsible for analysing, designing, and implementing business systems to meet the needs of the business, including Production Factory systems. You will be accountable for the day to day running of multiple IT business systems, ensuring high availability, reliability and performance. Client Details A leading manufacturer based in West London. Description Provide training and support to end-users to facilitate the adoption of new systems and processes. Responsible for providing proactive and effective IT support to EMEA staff. Resolve IT application-related... more ->