Finance Systems Support Analyst/Project Service Support

A fantastic opportunity has arisen for a Finance Systems Support Analyst/Project Service Support to join our global legal client on an initial 6 Month Fixed Term Contract.

Responsibilities and Duties:

* Help Monitor the SAP S4/HANA application suite, analyse reports, manage queries and provide issues resolution following best practice system guidelines or third parties and follow defined processes to solve the problem or escalate them to Fulcrum Third Party support via telephone, email and instant messaging to users
* Providing best practice advice to systems users including teams within the global service centre and assisting with the period end closure processes
* Investigation of systems issues and testing fixes provided in liaison with the IT department and other SAP support Teams (Basis Support Team and Master Data)
* Liaising with the third-party systems suppliers to register issues via Contact Portal and be able to demonstrate Incident and Problem Management and root cause analysis
* General administration of finance systems and to maintain an in-depth knowledge of SAP applications and providing expert advice regarding their application whilst following best practice.

Knowledge, Sills and Experience:

* Having some knowledge of ERP preferably AP S/4 HANA system as a user or Finance user in SAP Billing with Integration to Finance
* Understanding of Accounts Payables, Invoice Management (Concur/Ariba) Expense management solution(Concur) and legal billing processes
* Experience of working with SAP or similar legal systems with Integration to other boundary applications like Reporting solutions Sap BW)
* Some experience with Microsoft SQL Databases, IT Group Policies, Citrix Desktops, ServiceNow
* Ideally have basic Legal application support experience PMS, Ebilling, Global Proforma Invoice (GPF)
* Knowledge of functionalities of master data, contract and processing, pricing, billing, and integration to other applications

Finance Systems Support Analyst/Project Service Support

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business