Primary Skill: Python Application Programming
Secondary Skill: Windows Server, Linux, Scripting

We're looking for a tech support analyst to:
provide technical support for business users on a variety of technology issues.
support and monitor various business/IT applications, batch jobs and infrastructure components as part of an application support team providing coverage from multiple regions.
continually drive improvement to our service offering using data driven analytics, emphasizing opportunities for automation and robotics.
coordinate with multiple and varied teams to participate in special events such as disaster recovery tests, infrastructure change weekends, Data Centre maintenance, and special event days.
ensure supportability and quality are maintained with the introduction of production changes.

Job description:
Ideally 3+ years of hands-on experience with support background across multiple operating systems
working knowledge of software tools or platforms such as Microsoft Azure, Autosys, BigPanda, and IPcenter
good knowledge of Windows Server, Linux, Scripting (SQL, PowerShell, Python), relational databases (Oracle/Sybase/MSSQL/PostgreSQL)
ability to solve complex issues, good at problem statement analysis and solution design thinking
track record of influencing senior IT stakeholders and business partners
confident communicator that can explain technology to non-technical audiences
capable of understanding client needs and translating this into products and services