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Description The Leidos Digital & Modernization Group is seeking a Site Operations Manager to lead all IT Service Operations tasks at The Pentagon - The candidate will interface with the 844th Communications Squadron Operations Flight Director and Leidos Site Lead to meet all operational requirements. Delivers world class information technology services to over ten thousand military, civilian, and contractor customers at the Pentagon (PNT). Manages a mid-sized team consisting of experienced professionals comprised of both Leidos and partner employees. Directs day-to-day Field Services at PNT... more ->
The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Analyst in the New York office. The IT Analyst provides quality and consistent front-line, technical end user support services in a professional and responsive manner, including troubleshooting assistance, problem resolution via telephone, remote desktop connection, and/or visits to user locations. The IT Analyst must take ownership and provide timely resolution of all incident tickets and change orders. This position interacts directly with other IT groups to determine the proper... more ->
Job Summary: As a Help Desk Manager, you will lead a team of skilled support professionals dedicated to providing exceptional technical assistance to our internal and external customers. The Help Desk Manager will play a crucial role in ensuring the smooth operation of our support services, managing day-to-day operations, and implementing strategies to enhance customer satisfaction. Key Responsibilities: 1. Team Leadership: Supervise and mentor a team of help desk technicians, providing guidance and support to ensure high performance and customer satisfaction. Conduct regular performance... more ->
Description The Leidos Digital & Modernization Group is seeking a Site Operations Manager to lead all IT Service Operations tasks at Joint Base Anacostia Bolling - The candidate will interface with the 794th Communications Squadron Operations Flight Commander and Leidos Site Lead to meet all operational requirements. Primary Responsibilities: Delivers world class information technology services to over three thousand military, civilian, and contractor customers at the Joint Base Anacostia Bolling (JBAB). Manages a mid-sized team consisting of experienced professionals comprised of both Leidos... more ->