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GENERAL SUMMARY: Maintain and monitor end-user workstations and productivity on local area network. Perform a variety of maintenance, software installation, end-user support, and training tasks to ensure end-user workstations and network performance meet company and user requirements. Provide support to staff on all Notre Dame supported applications. Troubleshoot computer problems, determine the source, and advise on appropriate action. Complete application project-based work. Perform responsibilities in accordance with all company standards, policies, and procedures. PRINCIPAL DUTIES AND... more ->
IT Help Desk Technician - Manufacturing Expertise (Onsite, No Remote) Location: Kent, WA $21.50 - $28.25/hour Weekly Pay Benefits Summary: Are you a tech whiz with a knack for problem-solving and a background in manufacturing? We're looking for a skilled IT Help Desk Technician to join our team! You'll be the first line of defense for our internal customers, resolving technical issues and keeping our operations running smoothly. This role is perfect for someone who thrives in a fast-paced environment and enjoys working collaboratively. Key Skills: 3+ years' experience in IT customer service... more ->
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is technical, customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should be detail oriented in order to capture customer inquiries appropriately. Role requires excellent oral and written communication skills. Personnel work first, second, third, and weekend shift work to support 24x7x365 support. This... more ->
Job description: First line support troubleshooting; responds to requests for technical assistance. Build out new computer systems and load user profiles.Provide user training and training on Apple devices. Onboard new users and offboarding tasks. Participate in a scheduled weekend maintenance rotation. Qualifications: Experience with software installation and Workstation support. Experience with Microsoft Teams and other Microsoft 365 applications. Know Windows 10 Operating System including setup and configuration. Know networking concepts, server hardware, switching hardware, and cabling.... more ->
Job Summary: The Infrastructure Operations Manager is responsible for the management and operation of cryptographic facilities, ensuring the maintenance of operational status and overseeing the use of Tech Control equipment. This role requires a high level of technical expertise, leadership, and clear communication skills to effectively supervise tech control employees and maintain Tier 2 Tech Control Helpdesk functions. The ideal candidate will possess a strong background in Information Management Operations and IT Service Management (ITSM) best practices. Essential Duties and... more ->
Salary $42,113.00 Annually Location Lincolnton, NC Job Type Full-Time Regular Staff Job Number 2022-00567 Division Finance and Operations Department Technology Services Opening Date 04/01/2024 SUMMARY Open until filled- Provide primary and back-up support for a variety of technology services and/or equipment including, but not limited to assisting internal and external clients with setup, maintenance, troubleshooting and problems with a variety of technology services and equipment such as telecommunications, desktop computers, audio-visual, laptops, email, Self Service, 3rd-party... more ->
Job Overview: The administrator will take part in evaluating, planning, migrating, deploying, and managing Microsoft 365 services. The incumbent will perform Microsoft 365 tenant management tasks, including identities, security, compliance, and supporting technologies. They will also serve as a subject matter expert over the entire Microsoft 365 environment. They will provide effective and efficient Tier 2-level service desk support of all user issues for both cloud-based and client application-based. Qualifications: Required: Minimum of 5 years work experience designing, deploying, and... more ->
Do you have an eye for detail and a passion for developing innovation solutions? Join our team! As an IT Support Technician IV, you'll be using your skills and expertise to provide computer, hardware, and software support to our employees. You'll be responsible for installing, troubleshooting, servicing, and repairing desktop/laptop computers and our network equipment, providing personal computer, hardware, and software support and installing attendant software. You'll investigate information, network, and communications needs of our employees and make recommendations regarding software and... more ->
Secure our Nation, Ignite your Future Join a new and exciting opportunity to protect national security and provide premier mission focused IT services for a dynamic and growing program. Currently, ManTech is seeking a motivated, career and customer-oriented System Administrator to join our team in Annapolis Junction, MD area . In this role, you will provide support for implementation, troubleshooting and maintenance of IT systems and manage IT system infrastructure and any processes related to these systems. Responsibilities include, but are not limited to: Provide Tier 1 (Help Desk) problem... more ->