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ComputerWork: Jobs for Technical People

 

Bessemer, Alabama - 17.00 Contract/Full Time Posted: Wednesday, 20 June 2018
 
 
Applicants must be eligible to work in the specified location

Description:

The Field Service Support Technician is an entry to intermediate level hardware Field Technician whose focus is on providing quality service for our clients through billable client servicing of hardware warranty and maintenance issues and the timely delivery and installation of new products.

Requirements, Duties and Responsibilities:

  • Provide high level of in-house and onsite service for clients by resolving technical problems.
  • Responsible for repairing, installing, and maintaining equipment and conducting moves/adds/changes to hardware product.
  • Conduct on-site upgrades, configurations, and testing of client's equipment.
  • Coordinate service request for the installation/de-installation of new equipment
  • Maintain knowledge of new technologies and vendor offerings that are cost effective and optimize client satisfaction.
  • Maintain appropriate records and documentation of service work performed and ensure timely communication with supervisor concerning service status and potential issues.

Required Qualifications:

Work Experience:

  • Bench and/or on-site service technical experience - 1 - 3 years.
  • Customer Interface experience - 1 - 3 years.

Technical Skills:

  • Good understanding of technical theory for microcomputers, and corresponding peripheral
  • Must be familiar with and able to support Microsoft Office applications along with Windows OS, Windows 7, and Windows 8
  • Experience required in troubleshooting and repairing of desktops and laptops. Knowledge of printer repair, and printing technology preferred
  • Must be familiar with the Network environment and able to resolve basic connectivity issues
  • Must be familiar with diagnosing and troubleshooting Servers. Must understand hardware configurations such as Array Controllers, Redundancies, etc.

Certifications:

  • A+ Certification is a must
  • Hardware Vendor certifications (Compaq, IBM, HP, etc.) nice to have

Travel Requirements:

  • Occasional overnight travel possible, depending upon business necessity
  • Other: Valid Driver's License and acceptable motor vehicle record is required for opportunities requiring business travel

Bessemer, Alabama, United States of America
IT
6 month contract to perm
ASAP
17.00
Synergis
Denise Wicks
JS
6/20/2018 9:19:00 AM

About Synergis
ABOUT USSynergis is a woman-owned company that serves a myriad of clients across nearly all industries, from start-ups to Fortune 100 companies. The outcomes of these relationships are demonstrated in...

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