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ComputerWork: Jobs for Technical People

 

Cherry Hill, New Jersey - USD Full Time Posted: Wednesday, 16 May 2018
 
 
Description: Responsible for building, maintaining, and modifying centralized scheduling templates for all scheduling providers.
Ensure all approved template changes follow change management procedures and protocols.
Work closely with Ambulatory leadership team and Cooper partners to ensure master templates are published/modified on a rolling basis as planned.
Reschedule patient appointments as indicated by the Reschedule List Report.
Ensure quality patient scheduling, positive telephone etiquette, and exceptional customer service.
Interact with all levels of management and staff. Must be able to function as part of a team providing a high level of quality service to all clients.
Inform actionable recommendations related to streamlining scheduling operations and meeting Cooper Health patient access goals.
Must have the ability to be organized, take independent action and project Cooper s values to both customer and co-workers.
Special Requirements: Scheduled Days/Hours: M-F 8. 0; License (or Certification):EPIC Required
Bachelor s Degree or equivalent experience preferred.
3-5 years patient appointment scheduling and insurance verification experience in a complex academic medical office. Experience building/managing provider schedules in Flowcast or EPIC strongly preferred.
Proven experience exhibiting exceptional customer service, strong interpersonal communication, and detail oriented skills required.
Successful completion of Cooper issued Epic Cadence certification required upon hire.

Cherry Hill, New Jersey, United States of America
IT
USD
Cooper University Health Care
Cooper University Health Care
JS2365_708A103D1FDE74C6B08303F12808B83F/418208795
5/16/2018 2:54:44 PM

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