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ComputerWork: Jobs for Technical People


Omaha, Nebraska - USD Full Time Posted: Thursday, 7 December 2017

Job Description:

2 to 5 years in a Onsite Support/Service Desk environment in a corporate environment
Perform all onsite installation, configuration, repair and maintenance of desktop, laptop, Tablets, mobile device and related software Diagnose and configure basic network, port Activation and deactivation at all SHC clinics.
Provide administrative support and management for Active Directory and Citrix base EPIC account for SHC and ensuring SLA target are met.
Be the first point of contact for the end users for all technical issues/service requests
Create incident and service requests
Provide troubleshooting and technical support via phone, web based tools and email
During problem escalations, act as a liaison between various Tiers/Vendors/Production Support Teams.

Desired Skill Sets:

Fluent in Spoken English Language
Strong written English and interpersonal skills
Field Support required
There will be little travelling to client places
Must have strong experience in comprehending user requests and carrying out required technical support through remote support tools
Experience in Troubleshooting Desktop/Laptop/Printers/Scanners/PDA's/iPad/iPhone/Peripherals/Generic PC Softwares

If you have any questions, please feel free to reach me via email or phone.
Thank you,
Amrutha Duddula
Lead Talent Acquisition Specialist
Software Technology Inc (STI)
100 Overlook Center, Suite 200
Princeton, NJ 08540
Phone :

Omaha, Nebraska, United States of America
Software Technology Inc
Software Technology Inc
12/7/2017 8:09:27 AM

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